Create a contact and add it to Global Address List in Outlook 2010
Hi, I'm wondering if there is a way I can create a contact and add it to the Global Address List in Outlook 2010’s Address Book. In Outlook 2010, I went to Address Book > File > New Entry,...
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Yet another user with 503 Service Unavailable!!!
I have been on and off the phone for approx 5 hours today (Still on hold as I type this) and no resolve to my issue, ActiveSync has been down for me for over 24 hours now, Tech line refuses to consider...
View ArticleReply with different address
Hello, As a normal Outlook user you can setup several accounts with different email addresses. Now if you recieve mail and you need to reply Outlook use the correct account to reply with the...
View ArticleArchiving e-mail
I have plan E3, so archiving is supported as i understood. I have configured required -mail boxes thru the administrato page and enabled the archiving function to e-mail boxes for some users. In my...
View ArticleMicrosoft Domain change
Hi Im a new member and I have just opened a new 365 Exchange account. Problem is it wasnt till after i completed the sign up that i realised i have the wrong domain. i.e the bit after the @ and...
View ArticleNo Content within email
Hi, Am having a issue with my outlook 365 where most emails that i am recieving has no content. The subject is there ok but i cannot see anything within the email. This started happening this...
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Inbox rule not redirecting mail
I have created a rule to redirect mail from my Inbox to another internal users mailbox. The rule appears to have been accepted by Office 365 (see below) but the redirection isn't happening and test...
View ArticleAndroid calendar won't sync with Office 365
Hello, I have successfully been using Office 365 with Outlook 2010 and a Samsung Galaxy S3. However, I now notice that when I create an calender entry on the android phone, this entry does not sync...
View ArticleShared Mailbox Accessibility Inconsistent
Users can no longer access a mailbox they have full access to. User has successfully connected to said shared mailbox previously. No administrative changes have been made to user shared mailbox...
View ArticleSingle Office 365 Mailbox stopped working on Android devices.
I have 2 Android devices, a Nexus S 4g and Motorola Xoom. Both of these devices were accessing two Office 365 mailboxes under the same account using Android's built-in ActiveSync (Exchange) setup. One...
View ArticleScan to Email anomoly
Good afternoon all, I have discovered that from a certain point in time all my new users can use our networked Sharp copiers to Scan to Email, but they never receive the email. The older users have...
View ArticleShare free/busy information between two Office 365 tenants
Hello, We have a customer which has his users in Exchange Online (no hybrid deployment). He just acquired a small company which also have all his users in Exchange Online (different tenancy). They...
View Articleoffice365 grant exchange delegate access permissions
hello, I have a question to email accounts I added on office365 to use with outlook. The accounts are based on an own domain I added. The email account can send and receive emails via Outlook Webapp....
View ArticleUser specific Outlook issue
I have one user having issues with Outlook. The long and short of it, when using Outlook to setup a new profile. It doesn't work. After entering in credentials, the new profile wizard fails out anc...
View ArticleFull email can't be seen
Hello, Occasionally, when I go to view email on my android phone, part of the email body is cut off. This does not happen on all emails. The entire email body is viewable in Outlook 2010 and on the...
View ArticleOutlook 2010 Connection Problem
Hello I am having trouble configuring Outlook 2010 Client with our Exchange Online Service - running on a Windows 7 x86 box. I have 15 other boxes / users working fine. When I use a new account...
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Can't view email retention details and expiration date via OWA
In the recent past, when opening an email via OWA, I have been able to see the email document retention details and email expiration date in the window. I'm not sure when this changed, but I no longer...
View ArticleOutlook not getting al messages from server
Since about a week I have an issue where outlook 2010 says it downloaded all email messages from the office 365 on-line exchange server, but it doesn't. So there are mail messages on the server, but...
View ArticleExport external contacts from Exchange online and import to Salesforce (E3...
Dear All, We are using Offie 365 Enterprise E3, and we currently started to use Salesforce. We need to export our External Contacts from Exchange online to Salesforce, can anyone help? A while ago i...
View ArticleDeleted folders
Hi everyone, We have encountered a problem with the webmail. Problem: A user can make folders to manage/sort his mailbox. A user can move mails from one folder to another. When a user clicks on a...
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