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Outlook not getting al messages from server

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Since about a week I have an issue where outlook 2010 says it downloaded all email messages from the office 365 on-line exchange server, but it doesn't.
So there are mail messages on the server, but outlook somehow does not seem to notice them..

I found out because I do get them on my telephone.

I can  press F9 (send-receive) as often as I want, outlook keeps telling me all emails are downloaded.

I already googled for this problem and, checked the outlook files size etc, but this all seems fine.

 

In one case it took over a day for outlook to download the message.

 

When I switch "Show in Groups" off in the email list view, the list is initially empty and nothing happens, but if I close outlook and then reopen it, it does get all the emails form the server.

 

(I have two office 365 mail accounts in outlook, there's one where I noticed these issues, the other receives a lot less emails, so I'm not sure it has the same problem) 

 

Any body an idea what could cause this?

 

Thanks, Timo


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