Quantcast
Viewing all articles
Browse latest Browse all 1677

Outlook 2010 Connection Problem

Hello

I am having trouble configuring Outlook 2010 Client with our Exchange Online Service - running on a Windows 7 x86 box.  I  have 15 other boxes / users working fine.


When I use a new account (setup today via portal) it is giving an error that an encrypted connection to the mail server cannot be established, and also it cannot do unencrypted.

However, when I use an old account on the same machine it works perfectly.

I can login to the new account through OWA portal and so the username / password seem to be correct.

I have downloaded the tools from the OWA portal and ran them on this client but it made no difference.

I did have trouble setting up this new account on the Exchange Online service but it seemed to be resolved:

http://community.office365.com/en-us/forums/158/p/73467/276528.aspx

Anyway I have attached the logs from a non working and a working test on https://www.testexchangeconnectivity.com/

Is there anything obvious wrong with what I am doing?  We have been using Exch Online for 11 months and never had any issues with the service until yesterday.

Thank you

Pete

Logs:

Not Working

http://pastebin.com/Bur5T3pN

Working

http://pastebin.com/CMU8p9v9

Viewing all articles
Browse latest Browse all 1677

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>