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Can't close Outlook
Since the migration Outlook doesn’t close and I can’t shut down my computer at night. Although I manually close Outlook it continues to run. Please see attached screenshot – Windows Task manager on the...
View ArticleMailbox cleanup in Kiosk plan
How do cleanup a mailbox in Kiosk plan, without deleting one message at a time?
View ArticleMailer-Daemon issue: Outlook/Exchange changing hyphen (-) to "i",...
Hi, I'm hoping someone can help me. I am not receiving and cannot send emails to addresses that include a hyphen. For example: s-t@s-tjonesconsulting.com. Outlook/Exchange is reading the hypen in the...
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Opening Colleague's calendar
I recently helped this customer migrate over to Office 365. One person is having trouble opening a colleague’s calendar. Please look at the image and see if you can help.
View ArticleMissing emails in Sent Items
I just checked and all emails in my "sent" box from before 08/12 are missing. Help! I don't have any auto archive, any retention policies set up that I can find, and nothing shows up when I try to...
View ArticleCertain calendar entries not syncing with iPhone
I have a strange problem. A client I recently setup for MS Office 365 has noticed that some of her calendar appointments are NOT showing up on her phone. I tested it both ways, creating new entries on...
View ArticleDelaying my emails
Hey, I am new to Office 365. I have synced it with my mobile, however, I want to receive the emails only at specific times, such as my working hours 8:30 - 6:30 Monday to Friday, and blocking them at...
View ArticleConflicts folder after IMAP migration
Hi there I just noticed that during my migration of on premise email to Office 365 using IMAP, there's now a folder under Inbox called 'Conflicts'. Can anyone please explain what these items are and...
View ArticleOutlook Slow to Send
Outlook is slow to send from one (and only one) of my thirty Office 365 accounts.I have used multiple machines, and no matter what machine I am on, it takes E-Mails anywhere from 5 to 10 minutes to...
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Hyperlink
When pressing Reply to the customer email I want to add a hyperlink but the option isn't available. When sending emails or replying to other persons emails this option is always available. is there a...
View ArticleConnect Outlook clients to 365 with their OLD PST's? (instead of having to...
Hey everyone!So, I am about to do my first ever Exchange 2003 to Exchange Online 365 migration!I have about 20 users which I am moving from our onsite exchange 2003 server, to the Online Exchange...
View ArticleCan I perform a Cutover to only certain mailboxes?
Hi everyone!I am running Server 2003 with Exchange... with approximately 100 email accounts.I want to migrate to Online Exchange 365.BUT... I only want to migrate 20 of those accounts.All of the other...
View ArticleMigration Question about multiple domains on 365
Hi everyone!I have 2 domains on my 365. (lets say Domain1 and Domain2).I already completed the migration for Domain1.However, some of the users have mailboxes in BOTH domains.So, if I have already...
View Article#554-5.3.4 Content conversion limit(s) exceeded
Hi,I have a number of users email a particular address with a weekly report that includes a small excel file.A number of users have started getting non delivery messages.Thanks in advance Diagnostic...
View ArticleOptions for large shared folders?
Our small organization has only two users, both on the P1 plan. Both users are using Outlook 2010.User1 has setup a shared Outlook folder with several levels of sub-folders. This shared folder also...
View ArticleOutlook rules keep getting duplicated and deleted
A highly irritating problem since I have to keep recreating and deleting rules. I have about 20 mail rules that i built up and defined in Outlook (on web)There are 3 others that run locally on the...
View ArticleMoving from plan P1 to Hosted Exchange only?
I am currently on the P1 plan with Exchange, SharePoint and Lync for my personal account with a custom domain. Since I have never used SharePoint and Lync and I don't foresee using it either, and...
View ArticleOutlook 2010 prompts for username and password for different PCs
We are a school using Office 365 (A2) and accessing our mail in school with Outlook 2010. When teachers try to access their email via outlook from a PC different from their usual PC they are prompted...
View ArticleJunk mail
Hi I'm having a problem with junk mail, if I try and mark something as not junk the box pops up showing the email address and the screen freezes and I have to refresh the page to unfreeze it and it...
View ArticleRoom mailbox - Booking issue
Hi, using Office 365 P1 plan. Created Room mailbox ( with automatic booking handling). Scheduled meeting, where as resource the new room was used. Issue:The meeting does NOT show in room's calendar,...
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