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What is the domain name when setting up Exchange ActiveSync on phone?

I'm trying to setup my Office 365 mail on my phone via Exchange ActiveSync and its asking for a Domain during the setup. Is that the Office 365 Exchange domain? I'm confused on what its asking for....

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How do I open Word doc attachment and then edit and save within Office 365?

Hello,   I am switching from Google Apps and find the set up and use of Office 365 to be complex.  I am using Office 365 Small Business with one user.  Here is my current challenge.   I have set up my...

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How i can delete several contacts on a Dynamic Distribution Groups?

Hello guys, i have created a Dynamic Distribution Groups with thousands of contacts. In the meanwhile a user wants to remove several contacts from this list. Is there a command in powershell to...

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Shared Mailboxes not Appearing in Windows Phone 7.5

Hello,   I have successfully setup shared mailbox inside of Office 365 that allows me to receive and send email using an alias email address.   The problem I have is that I cannot read or send email...

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Rules move all message to the same folder

I have trying to setup a rule in OWA that should move message to a folder. But my problem is that all message is moving to the folder.  I have then read in the forum in article...

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Can't receive emails addressed to alias from hotmail or other exchange online...

I configured my primary domain and my email address on that domain and it everything works fine. Then I added another domain that I own and wanted to use that domain for an additional alias email...

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Switching a "List" to a "Calendar"

My company recently had a load of data imported (not by me) from another company's systems.  One of these was a master calendar, which seems to have quite a bit of data populated, but the users...

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E1 Plan office 365, can't share contacts with outlook client 2010

Hi, I've just introduced in my business office 365, I've started with 2 licences/users with E1 plan.   As I used to do with my small business server 2008, I would like to share contacts with an other...

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Content Roll-Back?

One of our user calenders seems to have been corrupted while trying to fix a botched import, and I'm wondering if there's a way to roll-back to a previous valid version of the file.  Sorry if it's...

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Facebook mail delivery failure

Hi everyone,  I get a repeated mail delivery failure notification for facebook email addresses. I did send an original email to some facebook addresses, but only one. I still receive notifications...

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Bounce back email from alias email address #2

Hi everyone!   I have the same problem on all E (never tried P) subscriptions, in my domain and in other domains I manage: - Every user logs in outlook or in owa with the personal O365 credential, as...

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Single user cannot access mailbox

Hi,   I have around 30 mailboxes on my account and there is one user on dbxprd0510 that's Outlook keeps disconnecting/reconnecting rapidly. I have reset the password and logged into OWA, but every 10...

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IP Blacklist

Hello A customer we support are having difficulty recieving emails from one of their contacts.   I have deciphered that the problem is the sending server is on a blacklist.   I cannot find a way to...

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Imported messages with wrong date

Hi, I'm importing a local archive of messages into my Exchange Online account - using Apple Mail (OS X 10.8, Mail v6.0) and dragging messages in a local folder to a folder in the E.O. account. The...

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Security certificate is invalid

  Our users, including myself keeps getting this error message 15 seconds after they open Outlook.   I've been on alot of forums but have not been able to fix this, looking at a packet tracer i can...

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Invitations blank when sent to Lotus Notes

I have a user that sends meeting invitations to users on Lotus Notes. When the invitation is received it is blank.

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Disable email protection

I just created an email account on my domain.   a@a.com   I noticed that when I try to send several emails to a@a.com using my gmail account, the last few are blocked with an error "550 5.7.1 Unable to...

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conflicting Meeting request

I have issue ,when user  created meeting request 365 Plan E1  to 365 Plan K user, 365 plan K user unable accept meeting request in local outlook. I have conflicting between pop3 & exchange account.  

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Email not getting through

I have had several clients' say that cant email me and on one occasion actually lost business as I am not receiving emails sent via my Office365 website contact form.   Yes it is set up with the...

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Service Alert Mails Getting sent to old Administrator

Hi,  One of our user is getting sent Service Alert emails such as the one in the screen shot below below. He used to be an administrator of our office 365 domain but no longer is. The service alerts...

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