Can send but not receive e-mail
Hi, I have just migrated to Office365, but have problems:- 4 of 5 steps are configured to set it up- About the domain setup, my ISP has done the proper change on the TXT/MX records- My ISP will not...
View ArticleMOS SIA end user experience
Good morning,We have a hybrid Exchange organization with SSO.Users with cloud mailboxes log into their domain-joined PC but are then prompted to enter their credentials upon starting Outlook 2010. I...
View ArticleChange display name of an alias
I have an alias e-mail associated with my mailbox. I would like to change the display name for this alias account so when I send e-mails it displays differently in the recipient's mailbox.
View ArticleAutoresponder not working
The autoresponder is not working for one of my P1 licences. It has been set and re-set correctly but the response is not being sent when an email is received.
View ArticleActivesync Autoconfiguration Fails
We have created the CNAME for our domain autodiscover.tactelus.com to point to autodiscover.outlook.com but iOS, Android and Outlook Auto-configure fails. Using the online tool looks link this which...
View ArticleForward Rule does not place items in Sent Mail Folder
I have created a rule for a user that when they receive an e-mail from a particular sender, it will forward a copy of that e-mail to a list of users. The rule seems to be working fine as people are...
View Article"Cannot open this item" error in Outlook 2010 contacts
I am unable to open any contacts associated with my exchange email account. My coworker has the same account loaded into his version of Outlook on his laptop and is having no issues.Any help? I have...
View ArticleVoicemail Indicator Light stays on after 365 migration
Hi, After migration to 365 online, some of the users have reported issue with message indicator light pop's up but there is no voicemail. Is there way to fix this?we are using cisco call manager with...
View ArticleEMAIL DELIVERY DELAYS from connected accounts
Hi there,I am currently on free trial for Office 365 as I am interested to read my 4 connected accounts from OWA. But I am almost systematically experiencing delays when I receive my emails.I made...
View Articlesending secure emails
I need to know how to send secure emails. We send HIPPA emails monthly. I know I can adjust this setting in the admin page under exchange but what are the steps to send secured emails?
View ArticleHyperlinks in Outlook Calendar
I have several different workshops/trainings/webinars on the outlook calendar, all of which have hyperlinks inserted in the body (description) area of the "event". When I look at an event through my...
View ArticleHow do you create a public calendar?
I do not want to share my calendar. I want to create public shared calendars for different departments. For e.g. Support will have a public calendar, but not some sharing their own calendar.
View ArticleDaily Email sending Limits
To whom may it concern Hello;We are working in shipping sector and we need to send our ship & cargo positions to our clients from all over the world by email in order to have effective and...
View ArticleChange display name of account in Outlook Navigation Pane
Is it possible to change the "display name" of my Office 365 account in the Outlook Navigation Pane? For example, in my image below, the first account is my Office 365 account. It simply shows my email...
View ArticleEmails from Two Distinct Threads Being Merged
I am not exactly sure how to explain this: I have noticed over the last month or so that on several occasions I have found email threads from two distinct and completely unrelated conversations being...
View Article2nd Domain not receiving emails Exchange 365
Hi there, We have two domains. Both domains are verified and have the appropriate DNS records. The first domain we used during our trial period with thought to adding out primary domain when we were...
View ArticleSend As Distribution List NDRs to Group Owner
With our Exchange 2003 server we could configure where NDRs went when sending from a distribution list. The options were to the message orginator or group manager. The message originator didn't work...
View ArticleChanging primary email address, what happens to Lync
The current setupI have 2 domains, both of them are verified within my tenant:abc.com (used this since I started with my Office 365 tenant, purely for Office 365 only)xyz.com (newly connected domain,...
View ArticleSpam protection
I'm a bit confused about this. I read on here that P1 users don't have access to Forefront spam protection, however I have been able to access the page and set it up so that suspected spam has SPAM...
View ArticleDisapearing of Mail-signature 2-3 times per day - why and how to solve
in Outlook / 365 options you define signature. If this signatures content is a picture (inserted via CTRL V) and saved everything look OK in creating new mails and response to received mails. After a...
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