Modifying Recurring Meetings = 'Operation Failed'
We have a particular user here who has an issue with O365 Calendars that she is a Delegate for (Editor permissions) When attempting to modify existing recurring appointments in the calendar, she gets...
View ArticleEmail incorrectly displayed in drafts folder when using multiple computers
We use Exchange Online with Outlook 2007 SP3. For users that have both a laptop and a desktop we're having issues with the draft folder not updating. Scenario1. Email is sent from a laptop at night...
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Limited exchange connectivity issues
Hello,I have 7 users that are experiencing a loss of connectivity to the O365 exchange server in their Outlook 2010 clients.The users are also unable to access their mailboxes through the web portal....
View ArticleEmail issue with HTML
We have multiple users that are having issues forwarding some HTML emails. When they try and forward these html emails Outlook will "hang up" for a period of time or even crash. This is using Outlook...
View ArticleI moved domain name to Go Daddy. Now how do I move Email from Microsoft 365?
I'm in the process of moving my domain name from Melbourne to Go Daddy. Now how do I move my Email from Microsoft 365 to Go Daddy? Please help. My subscription with Microsoft 365 expires tomorrow.
View ArticleOutlook 2007 crash when opening shared calendar after account change
Hi everyone,I recently deployed a new O365 install to update from our old POP3 setup. All was working well, until.. One of the personal assistants needed their email address changed from a generic to...
View ArticleOutlook and Office 365 extremely slow. Making Outlook unusable
Hi All,We recently migrated over to Office 365 and are finding that a lot of our user base are coming back to us saying how slow Office 365 is with Outlook 2010. When sending and receiving email,...
View ArticleNew users cannot open Outlook without changing their mailbox
When new users log on to a PC and open outlook they are always prompted to enter their Microsoft Exchange Server and Mailbox. When they click Check Name they get the error message:"The name cannot be...
View ArticleDial by Extension - Office 365/Lync Online Auto Attendant
We currently have an Exchange/Lync online Auto Attendant enabled with Jajah voice up and running. After a few tickets we were able to get inbound calls working to the AA and are able to transfer by...
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User administrator does not see the user passwords for new users?
Hello, first, we are aware of this: http://onlinehelp.microsoft.com/en-us/office365-enterprises/ff637584.aspxCustomer is creating users as user administrator and he cannot see the temporary passwords...
View ArticleLimited Access to emails
I access my emails either via a laptop or a PC For no apparent reason i now have full access via the laptop but the PC will only allow me to view and print emails. It will not obey any other commands...
View ArticleExternal website e-mail not being delivered to office 365
Hello All, I have been searching the forums all over with no answers. Please bear with me on this one. I have a client that is using a third party to host and design their website. That has a plain...
View ArticleOutook showing less in Inbox that OWA
User can see 11 items in the mailbox, but the item count at the bottom of Outlook is 19. User is NOT using Cached Exchange Mode. The messages not displaying in Outlook are meeting "Accepted" messages,...
View ArticleSMTP Relay Using an External Contact
Hi,We have websites that need to send as the website owener, our domain is Igentics and our sites are no-reply@otherdomain.comright so I did the following:Added the external Domain email address as an...
View ArticleQuestion about shared calendar
My boss is using his outlook 2010 to manage his email, calendar and contacts. He also share his calendar with Full Detailed permission to his Assistant. So his Assistant can manage his calendar as...
View ArticleIs it possible to change the reply for Room Resource Shared Calendars?
Our company has an Office 365 E3 Plan. We have two conference rooms set up as room resources, so when someone schedules a meeting and tries to book a conference room, they get an automatic reply...
View ArticleMessage Rule: move to folder when message sent to specific e-mail address
Hi colleagues! I'm migrating my company to O365 from Google Apps and cannot find VERY important message rule... Every mailbox have many e-mail aliases such...
View ArticleNot Receiving All Emails
After recently switching from Window's Live Email, I'm not receiving all my emails. I've noticed especially the emails I'm BCC or CC'd on. I've linked my 365 account to my gmail account and I receive...
View ArticleOffice 365 Retention Period - Deleted Items
Hello,I am a MS partner and re-seller for Office 365. Most of my clients are in the financial field and thus are required to retain all email indefinitely. I have Litigation Hold enabled for all users...
View ArticleDo e-mails sent through Exchange Online SMTP Gateway appear into sent items?
Hi everybody, When using the SMTP Gateway of Exchange Online (authenticated, TLS encrypted, and so on), does it keep each sent e-mail into the "Sent Items" folder of the mailbox used to relay? For...
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