Not seeing all the folders
I have synchronised my account with my iphone and ipad but i don't see all the folders. If I log in to outlook live then I see all the folders. Is there a limit ?
View ArticleCMDLET New-DynamicDistributionGroup does not show up as an available command?
When I go to try and create a Dynamic Distribution List the CMDLET New-DynamicDistributionGroup does not show up as an available command? I am connected to MSOL, but when I try to use it, it does not...
View ArticleConfigure Clients for Office 365 before changing MX record from previous...
I want to preconfigure my user's outlook and mobile devices to Office 365 before changing the MX record of the domain's DNS from my old provider to Office 365. My question, is can I add the...
View ArticleProblem with "Change Your Password" link
Hi, My users, in multiple tenancies, are reporting an issue when they get an "Access Denied" message when they attempt to change their passwords. The problem only occurs when they use the link that...
View ArticleDelivery Failed Rcpt
Hi there, there is a certain email address I send to who is a friend and has just bought into 365 but I get a bounce back. I have checked the email address and it is correct. Any clues on this one?
View ArticleLocal Outlook Contact List
In my Local Outlook 'Contacts Properties" dialogue box, the option to set "this folder as an email address book" is grayed out. I have uninstalled and reinstalled the email account numerous times. I...
View ArticleEmail Redirect with Office 365 Plan E1
Is it possible to creat a redirect rule in office 365 for a user that has an E1 license. When I go to create the rule I do not have the option to create any rules the "new" button is not there. Is it...
View ArticleSign In via O365 Client fails
I have valid, and not blocked User ID and Password that sign-in just fine @ https://portals.microsoftonline.com/, however when I try to sign-in via the O365 client I downloaded from the portal I get...
View ArticleOutlook Sync Issues
I have a user who is having problems with her email. Upon opening Outlook, new email is downloaded. A few minutes later no new email comes in. Outlook has to be restarted and then new email will...
View ArticleFont Issue
Hi, I have two accounts running off the same domain. info@ & accounts@ The info one allows Century Gothic as a font but the accounts one does not list it as an available font? Is this normal?
View ArticleSharing Contacts
I have 2 accounts on the same domain. What is the best way to share contacts between the 2 accounts so that if one adds a new contact it is automatically added to the 2nd account? any ideas? thanks
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HTTP 401 Error
HI, I have created several account on my new domain and every thing works great but I have an issue only for 1 account. I had to recreate this account at first to change the name and had to get an...
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error running updates of office365 on outlook 2007
hello I recently moved to office365 for my organization. Some users have outlook 2007 on windows XP and i know that i need to run the updates of office365 for outlook2007 in order for office365 to...
View ArticleForward to Distribution Group
Dear, Currently we are having strange things within our forward setup. I'll explain the situation: We have a user: user@domain.com with a forward to group.forward@domain.com A distribution Group...
View ArticleEmail issue
Dear O365 support, I have a client which using O365 email service, the domain is srkandassociates.com. My client reported to me that there have some bounced back email sent back to their inbox, but i...
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Unable to find the mailbox when connected to sixprd0610.mailbox.outlook.com
I have recently sign up for office 365 and pointed my dns to MS name servers. After 4 days, I still cannot get my email account to autoconfigure on my Outlook 2010. Outlook keep prompting me for...
View ArticleI cannot getting to my outlook from office 365.
I cannot getting to my outlook from office 365. I can get into my account from office 365 but when I click on outlook. My web browser keeps spinning connecting.... Help!!! please Is there a phone...
View ArticleStripping/Hiding "From" field from receiver/Removing sender info
I would like to set up an email address for general employee questions that would be routed to our CEO without the sender information. Email address is grievance@domain.com . What ever mail send to...
View ArticleUnable to receive mail
Hi All, I recently removed my domain from 1 office365 (exchange online) account to another office 365 account (E3) I can send mail but am unable to receive mail, i get the following error mail....
View ArticleBlackberry desktop software & Subscription plan Office 2010
Hi Peeps, Got an issue with the blackberry desktop software (7.1, but not sure it matters) and the subscription installation of Office 2010. Issue is simply that the desktop software doesn't detect...
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