Help - user keeps getting bounce back messages (below) - cannot figure out why user cannot receive email from this account. all other accounts on the network work fine.
Delivery has failed to these recipients or groups:
Brenda
Needham
The e-mail address you entered couldn't be found. Please check the recipient's e-mail address and try to resend the message. If the problem continues, please contact your helpdesk.
The e-mail address you entered couldn't be found. Please check the recipient's e-mail address and try to resend the message. If the problem continues, please contact your helpdesk.
Diagnostic information for administrators:
Generating server: rentalsinjax.com
IMCEAEX-_O=EXCHANGELABS_OU=EXCHANGE+20ADMINISTRATIVE+20GROUP+20+28FYDIBOHF23SPDLT+29_CN=RECIPIENTS_CN=10e8440d1a3d43fe8cbfaa93a918b53d-bneedham@namprd07.prod.outlook.com
#550 5.1.1 RESOLVER.ADR.ExRecipNotFound; not found ##
#550 5.1.1 RESOLVER.ADR.ExRecipNotFound; not found ##
Original message headers:
Received: from BLUPRD0711MB402.namprd07.prod.outlook.com ([169.254.5.69]) by
BLUPRD0711HT004.namprd07.prod.outlook.com ([10.255.120.39]) with mapi id
14.16.0190.008; Wed, 5 Sep 2012 18:51:36 +0000
Content-Type: application/ms-tnef; name="winmail.dat"
Content-Transfer-Encoding: binary
From: Admin Assistant <adminassistant@rentalsinjax.com>
To: Brenda Needham
<IMCEAEX-_O=EXCHANGELABS_OU=EXCHANGE+20ADMINISTRATIVE+20GROUP+20+28FYDIBOHF23SPDLT+29_CN=RECIPIENTS_CN=10e8440d1a3d43fe8cbfaa93a918b53d-bneedham@namprd07.prod.outlook.com>
CC: "eddie@eddiespc.com" <eddie@eddiespc.com>
Subject: test from admin
Thread-Topic: test from admin
Thread-Index: Ac2Ll3mdAF2vzrZXTne8ark6Yb8YIg==
Date: Wed, 5 Sep 2012 18:51:36 +0000
Message-ID: <85B44C77E0B3F044A88096419B01F29F167C6D@BLUPRD0711MB402.namprd07.prod.outlook.com>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach:
X-MS-TNEF-Correlator: <85B44C77E0B3F044A88096419B01F29F167C6D@BLUPRD0711MB402.namprd07.prod.outlook.com>
MIME-Version: 1.0
X-Originating-IP: [76.18.192.90]