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How to export email addresses from a folder to excel using map custom fields?

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I'm trying to export email addresses from a folder. I went to Options/Advanced/Export/Export to a File/Chose MS Excel/Chose my Folder/Chose where to save it

 

It does not work. The "next" button and "map custom fields" are both grayed out and can't be clicked - so no export. I tried choosing csv - still doesn't work.

 

I did this on Friday and it worked. Now all of the sudden, it doesn't work.


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