Microsoft Office 365 online in not saving copy of email anymore
Hi I am Bhawani Sharma have been using office365 for a while. I was getting email in my mail box able to send and manage calendar entries successfully with office365 online till I configured outlook...
View ArticleFirewall
I need to connect an Outlook client to Exchange online. The Outlook client is inside a LAN connected to the internet through a firewall. Someone could help me indicating what addresses and incoming and...
View ArticleDelay receiving email
Certain users we are experiencing delays of up to 30 minutes receiving emails, from both internal and external senders. It seems to be intermittent but has been happening all day. Is there any sort of...
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Deleted items keeps coming back
Hello, I'm experiencing a very strange behavior. Some appointments that i delete from the deleted items folder keeps coming back to the deleted folder and it seems that they are getting multiplied....
View ArticleE level packages and 1&1
I think 1&1 domains and E packages are incompatible. It appears we can verify a domain via a dummy MX record, this worked. However with E packages it seems you then have to set up multiple extra...
View ArticleAdding shared contacts to Outlook Address Book
Just spent two hours on the phone with Office 365 support. They are looking into my issue, but originally told me the way Outlook is designed is the reason a user cannot add a Shared Contacts folder to...
View ArticleHow to verify normal response time and non delays on my Microsoft Exchange...
Good day all : I have suscribed a Microsoft Exchange Online service with domain.onmicrosoft.com with a redirection of my own domain and it was working perfect: since 2 days i can see very long delays...
View ArticleBack up Data from a PST file
Hi, I have set up Outlook 2010 to manage all my Office 365 mail, contacts, calendar and tasks information. I regularly back up my Office 365 Outlook data to a PST file. In the recent past, I...
View ArticleCan't send out using SMTP in Mac Mail
I'm using IMAP and SMTP with Mac Mail in OSX 10.8.1, and I can't send mail out. I get the general "Cannot send message using the server (my description name)." If I check the SMTP settings I have...
View ArticleManaging calendar from another domain
Me and my client both use Office 365 with different domains. My client wants me to manage his calendar and be able to add appointments on his behalf. In Outlook, we are able to share the calendar, but...
View ArticleUser mailbox reports 5GB of space after the conversion from a shared mailbox
Hello, I've converted a shared mailbox to a user mailbox, assigned license but it keeps saying that the mailbox size is 5GB. The customer is frustrated because he pays for a full mailbox.. Any ideas?...
View ArticleAutomatically remove junk email in OWA/powershell?
I'm looking to have the OWA or if need-be change a setting somewhere with powershell to have my mailbox automatically remove junk email. I also noticed that the OWA junk email filters auto-populate...
View ArticleOutlook Error User unknown in virtual alias table
Hi, I get the error - User unknown in virtual alias table when i try to send email to my email id in office365. Tried sending mail from hotmail, gmail and my personal email id, but none of the mail...
View Articlee-mails not pushed to Outlook 2010
I have found the thread below which addresses our issue specifically but it appears this problem was addressed last year...however...we are having the exact same issue in that we have to close and...
View ArticleDifferent message date in IMAP / web app
I recenctly started using Office 365 Outlook. I copied my old emails through IMAP to Office 365 with Pegasus Mail 4.52. If I check the emails in Pegasus by IMAP everything is correct, but when I look...
View ArticleSome users from our domain do not receive emails, or receive them with long...
Dear All, we have subscribed for a Microsoft Office 365 Plan P1 for more than a year now. Today (03/09/2012) we have noted that many emails don't reach our corporate accounts. Below you can find some...
View ArticleAn unexpected error occurred and your request couldn't be handled error with...
Hi, We needed to move from P1 to E3 subscription. After succesful remove of the domein in the P1 subscription I succesfully added the domein to the E3 subscription. When I create the users again...
View ArticleE-mail Delivery Delay
Hello i have read many and different topics about the problem but nothing fits my case excactly. so here goes. i have 5 mail accounts to office365 . 4 of them are connected to one domain example...
View ArticleDisable Mark as Read only for one account - Outlook 2010
We want to configure Outlook to have 2 accounts - account 1 - account 2 but we want to mark as read will be active only for account1, because we want to access to account 2 without changing the mark as...
View ArticleOutlook / OWA connection issues
Hi, As quite a number of users (judging by the blog entries), I have some connection issues with Exchange Online. Basically, the connection drops, in Outlook, it is "trying to connect", in the browser,...
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