Hi
We have a number of users using their Office 365 E3 plan with OWA, SharePoint and Lync.
Some of these users have personal msn and Hotmail accounts.
The issue is when they are signed into 365 and they are working in SharePoint they can click on a url called OWA that has hyperlink to http://mail.office365.com
When they click on OWA in SharePoint some of those users get redirected to their msn\Hotmail mailboxes. But it should go to their 365 OWA mailbox.
This happens when they are also signed out of msn\Hotmail.
Is the reason because the browser cannot tell the difference between the two windows IDs? As msn\Hotmail and 365 ID
Has anyone experienced this issue before?
Regards
We have a number of users using their Office 365 E3 plan with OWA, SharePoint and Lync.
Some of these users have personal msn and Hotmail accounts.
The issue is when they are signed into 365 and they are working in SharePoint they can click on a url called OWA that has hyperlink to http://mail.office365.com
When they click on OWA in SharePoint some of those users get redirected to their msn\Hotmail mailboxes. But it should go to their 365 OWA mailbox.
This happens when they are also signed out of msn\Hotmail.
Is the reason because the browser cannot tell the difference between the two windows IDs? As msn\Hotmail and 365 ID
Has anyone experienced this issue before?
Regards