Just moved to Office 365 and connected a user to Outlook 2007. If he tries to send an email to a person by selecting that person from his contacts it looks like this in his to window:
bev xxxxx(bevn@xxxxx.com)
This will fail with the NDR below.
If he types in the email like this bevn@xxxx.com in the to window it sends fine.
How do I resolve this?
thanks
Jason
Delivery has failed to these recipients or groups:
Bev xxxxx (bevn@xxxx.com)
The e-mail address you entered couldn't be found. Please check the recipient's e-mail address and try to resend the message. If the problem continues, please contact your helpdesk.
Diagnostic information for administrators:
Generating server: xxxxx.com
IMCEAEX-_O=xxxx+20Western_OU=Seattle_cn=Recipients_cn=bevn@namprd05.prod.outlook.com
#550 5.1.1 RESOLVER.ADR.ExRecipNotFound; not found ##
Original message headers:
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