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How to create an email template in OWA (Outlook Web App)?

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  1. Draft your email that you want to use as a template. 
  2. Click on the Save icon (next to Send).  This will save a copy in your Drafts folder.  You can save multiple versions there or do the next procedure which is probably better.
  3. Create a Folder in OWA named Templates.
  4. Navigate to Drafts folder.
  5. Right-click on the email you want to use as a template.
  6. Select Copy to Folder and navicate to Templates to save a Copy there.
  7. Each time you want to use the template you will navigate to Templates, Right-click on the template you want to use, Select Copy to Folder, and navigate to Drafts to put a copy there.  Then navigate to Drafts to open the copy to edit and send.

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