Dear Microsoft Online,
In the Service Health portal only the history for the last week is shown. As post-incident report are made available within five business days it gives me in the worst case only 1 day to collect report. If the report is not available on that day I cannot ask support of it (they cannot get them) nor can I contact the health department to ask for it (no direct customer contact is allowed nor is support allowed to contact them).
My management wants to know why the e-mail was unavailable. How can I move forward to receive more (or any) information from Microsoft Online about incidents?
Kind regards
Bjorn
