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iPhone email attachments and office 365

I've got a problem that has been driving me nuts since I upgraded to the iphone 4s and decided I cannot ignore any longer.  Please note this was not a problem on the iphone 4 or 3gs I had before it (I believe due to the lower megapixel camera and smaller picture file size).

 

The iphone allows you to send up to 5 pictures attached to an email which you can decide to send as small, meduim, large or actual size.  It is the actual size that is giving me a problem.  Supposedly Office 365 allows attachments up the 25MB so file size should never be a problem since 5 pictures taken on an iphone 4s are about 11-12MB in size total (2-3MB each).  I believe there is a 10MB limit on the iphone email interface between it and office 365 somewhere (believe it is office 365 problem), because anytime I send 4-5 actual size pictures the email fails to send and sits forever in the outbox.  This is a real problem if you do not notice and delete out of your outbox on iphone, because it will try to keep sending and fail, consuming all your mobile data on your phone plan (Did that once already on a 6GB plan, which cost me and extra $100 in data overages).  My current work around is obviously to send pictures in large format which reduces email to 3MB in size or send 2-3 pictures at a time which is more a pain since I am constantly taking and sending pictures for business purposes.  Also looks bad to customers I am sending multiple emails too, when one email would do the job.  And if I use the large picture option, picture quality is not as high as they may need for zooming in, which is also a problem if I keep using these work arounds. 

 

I just tried sending an email now with 5 pictures with it (10.8MB total size) and watched it in my iphone outbox.  It returned a message saying "Cannot Send Mail - Your mailbox is full".  My mailbox is not full since I am using only 7 out of 25GB on my office 365 account so far, so it has to be something else, that this is the closest error message it.  I know it is not only my iphone, because we have 10 iphones in our office and all of them have the same problem. 

 

I decided to take it one step further.  I have a backup gmail account that I setup on my iphone and use for testing.  I emailed the same 5 pictures using that account as the send from instead of my office 365 account.  They went through without a problem which leaves me to believe it is a office 365 problem, not an iphone problem.

 

I'm sure that I am not the only one having this problem and being driven nuts by this.  Doesn't anyone know the solution?  Besides switching from office 365 to gmail.


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