We have an external application e.g. our web site, which sends emails from our organisations email addresses to users in the organisation. The emails are however going to their junk folders.
If we go into OWA > go to the junk folder > click on email > click on Not Junk > we get a message saying the email address is part of the organisation and emails from the organisations email addresses will not be sent to the junk folder. But they are.
Does anyone know how this can be changed?
Many thanks,
Michael