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No inbound e-mail. Please help!

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My domain name is christianandco.ca. It's a Canadian domain. I have set up a 30 day trial P1 plan (small business) account at Office365.com. All the name servers, DNS records have been corretly set up, at least I think so. However, I am not getting any inbound e-mail to the mailboxes for domain christianandco.ca. I do get inbound e-mail to the mailboxes for domain christianandco.onmicrosoft.com.

 

I tried the remote exchange connectivity tool at testexchangeconnectivity.com. For the inbound e-mail like jchristian@christianandco.ca, the error message is mailbox is not available. However, if I test it with e-mail jchristian@christianandco.onmicrosoft.com, it goes through successfully. In my account settings, those two e-mail point to the same box. I wonder if it has anything to do with the .ca domain.

 

Any suggestion is much appreciated.

 

Jeff


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