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The number of recipients limit in office 365 auto-forward rule

Dears

Our company using Office 365, some user try to create auto-forward rule in outlook or OWA to forward e-mail to 19 recipients but the rule can't run on server without any error, I found some information on Microsoft support say

"When you create a forwarding rule, you can add more than one address to forward to. The number of addresses you can forward to may be limited, depending on the settings for your account. If you add more addresses than are allowed, your forwarding rule won’t work. If you create a forwarding rule with more than one address, test it to be sure it works."
http://help.outlook.com/en-ca/140/bb899620.aspx

Below is my questions
1. How can I check the limit of auto-forward recipients number?
2. Can I change the the limit? How?

Thank you very much!

Alex


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